Family Farms Pet Spa and Resort - Est. Summer 2020
(Formerly Room and Groom)
Feedback and Testimonials
Providing feedback helps us know if we are meeting our goal of exceeding your expectations. Thank you!
October 12, 2020
Very pleased with the new owners! Our dog Lilah had a blast over the weekend & I love how they send random photos throughout her stay! They wore her out. Highly recommend them! Our basset made new friends !
October 5, 2020
We just left our Golden Retriever puppy, Maple, here for about a week and are beyond pleased with our overall experience. They sent updates every day with several pictures and made us feel reassured our pup was having a great time. We will definitely be using them in the future!
September 29, 2020
I love it!! The new owners are amazing! My two dogs have gone to Room and Groom for many years, but a recent week stay a few weeks ago with the new owners was the best yet!! My dogs had a blast! I got many pictures and notes daily and they were so well taken care of. They went above and beyond with the play time! I can’t recommend them enough. I promise, you’ll be happy!!! I included a few pics they sent to me during their stay.
Carol Giebeig Bailey
September 8, 2020
I’ve been taking Sydney to Room & Groom for about 4 years. She has always loved it there - runs right back when I drop her off. With new owners, I was hopeful that she would be taken care as she was before. Well, let me tell you...I had to drag my dog out of there to get her home! She was loved on so much by Teresa and her family that my baby didn’t want to come home. I received pictures and an update daily and a report card when I picked her up. The new owners will definitely continue to get my business!
September 7, 2020
My girls are my babies & I am so happy to have a place close to home that I can bring then to when we go out of town! Love the daily messages with updates & pictures! I know their in great hands & being taken care of very well! The look on my girls faces says it all, they are happy! I know they received lots of loving, care, play time while they were there! Honestly could not have asked for a better boarding experience for my girls! Definitely will bring them here whenever we go out of town!
September 6, 2020
100% best place Nd owners that treat every dog like their own. I will gladly be a customer of theirs forever. It’s always nice knowing that your fur children will be taken care of Nd loved as they are at home. Can’t wait to go on vacation again so Kade can visit his second home n new friends, we’re forever thankful and MAY GOD TRULY BLESS YOU ALL!!! See y’all soon!!
August 7, 2020
Room & Groom was simply amazing with our sweet Dolly. The owners will send you an update everyday with pictures of all the fun things they did that day. I felt very comfortable with leaving her there in their care. Will definitely use them again when needed.
August 4, 2020
This is the BEST place to board your dogs. We left our 2 labs while we were away for 1 week. The owners, Jim and Teresa took pictures of our dogs showing how much fun they had and the activities they enjoyed.
It was nice being on vacation and knowing your dogs were well taken care of!
We highly recommend Room and Groom. Jim and Teresa are fantastic and we will be back!
July 31, 2020
Our baby Harley was so happy and enjoyed her stay! Pictures and updates through out the week was such an unexpected blessing! So happy! I was worried I’d she would want to come back home!!
July 18, 2020
Marlen is a very energetic puppy and Room and Groom kept him very busy. We got daily updates and pictures of our four legged baby and he always looked so happy. I would highly recommend them. Next time we go out of town we won’t be worried about his well being when we take him back.
Becky Leigh Taylor
July 12, 2020
We have been using Room and Groom for boarding for several years but our most recent visit last week was the best ever! One of our dogs, Cocoa, is very particular on who she allows in her "circle." Cocoa loved these people! Our other dog Spot also felt very comfortable with them. The owner's daughters loved on our babies giving belly rubs and ear scratches and the owner sent me daily updates with pictures. I honestly was nervous when I found out the previous owner was no longer there. I didn't know what to expect but I am so glad we boarded our dogs here. These are the nicest people you could ever meet and they love what they do. We will never go anywhere else.
Lynne Kirkland Sanville
June 30, 2020
We absolutely love Room & Groom. They take such great care of our Maggie. We know that she is in good hands and never worry when they have her.
Regina Jewell Chisholm
June 25, 2020
Highly recommend !!!! We never worried when we have to board our Vally at Room & Groom. Always so loving and very attentive to her all her needs. New owner and their sweet girls ROCK !!!!
Amy Renae Davis
June 24, 2020
Room and Groom is great with our Doberman Sarge. Sarge is a big lap dog and they treated him like their own. He met a new friend named Jack and they played well together. They constantly provided updates and sent pictures while we were away. Definitely recommend for any boarding needs.
Jordan Michael Dowling
June 22, 2020
We have been boarding our bulldogs at Room & Groom for 3 years. The new owners are terrific and are making outstanding improvements to the facility. Thorough communication and great customer service are the norm and the report cards are a nice touch. We are moving to Ormond Beach in July and will drive our bullies to R&G for boarding in December if we do not find a boarding service equivalent to the service they provide. Thank you Room & Groom for taking such good care of Rocco & Stella.
June 20, 2020
They were great with our boy Jack!! It was our first time boarding our dog ever and definitely will use Room and Groom again. We had a week long vacation and Jack did as well too!! They were great with him and always kept us in tune with his days by sending pictures and letting us know how his day was going. We never once worried about our baby we knew he was in good hands. They are very caring and compassionate!!
June 20, 2020
Chief really loves the new owners. He had a great time at his recent stay at the Room and Groom. The report card was such a nice touch. Highly recommend them for boarding.
Jill Kristin (Johnson)
June 20, 2020
We have been going to Room & Groom for years, so even when they went under new ownership we didn't hesitate to stay. The new owners are so sweet and are making amazing improvements to the facility. Extremely thorough communication and great customer service. I absolutely adored their 'report cards' - each described our dogs perfectly so I know they were cared for and they spent time getting to know them. Thank you Room & Groom for taking such good care of Brody, Lexie, Tanner & Tyson
Keri Carrigg Pringle
June 20, 2020
We were so happy with the love and attention our dog received while staying during our vacation. We received daily updates on his stay, which made kept us at ease I while we were away. He will definitely go back next time we are out of town.